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Monday, September 15, 2014

Envoy Facility Management Services Pvt. Ltd sets up a Customer Contact Center for Samsung at the World Trade Center, Colombo

Mr. H.K. Chang, Managing Director, Samsung Electronics India - Sri Lanka Branch Office and Mr. Omer A. Fareed - CEO, Amazai Group
Mr. H.K. Chang, Managing Director, Samsung Electronics India -
 Sri Lanka Branch Office and Mr. Omer A. Fareed - CEO, Amazai Group

Customer Contact Center for Samsung

Envoy Facility Management Services Pvt. Ltd, a subsidiary organization of the Amazai Group of Companies, sets up a Customer Contact Center of Samsung, the largest South Korean conglomerate, at the World Trade Center, the commercial hub of Sri Lanka. Announcing the partnership with Samsung, the inauguration of the new office was marked by the attendance of Mr H.K. Chang, Managing Director, Samsung Electronics India - Sri Lanka Branch Office and Mr Omer A. Fareed - CEO, Amazai Group.

Envoy Facility Management Services Pvt. Ltd. provides the strategy, the solution and the service needed to solve complex business issues and to achieve results whilst maintaining competitive advantages. This remarks the fact that, being the largest mobile phone maker in its home market and the third largest in the world, Samsung accelerates a new image in the mobile phone market in Sri Lanka with the long term bondage with Envoy Facility Management Services Pvt. Ltd. With innovative new brands accompanied by fresh and exceptional technology, the inauguration has been embarked on 1st September 2014. As an exceptional donor of customer services, Samsung World Trade Center office as a call center locale, will especially work on to elucidate all the customary needs via phone.

Newly opened Samsung contact center.
Newly opened Samsung contact center.
The CEO of the Amazai Group of Companies, Mr. Omer Fareed stated that the group is also proud and privileged to have a liaison with Samsung as business partners for the first time and is delighted to full fill all the operational facilities for the new office. The partnership will improve the value of the services run through Samsung new office at the World Trade Center with Envoy Facility Management Services Pvt. Ltd. providing all the managing and out sourcing facilities for the introduced office.
 Staff of the newly opened Samsung contact center.
Staff of the newly opened Samsung contact center.

With the advantage of the close proximity with the Samsung head office in Sri Lanka which is also situated in World Trade Center, the valued clients are lucky to solve all the issues through the fresh office. The aggravating demand for Samsung services has paved the path to enhance the offices around the country with the new step of collaborating with a highly reputed Sri Lankan Company.

About Amazai Group of Companies
Amazai Group of Companies established in 1990 is a dynamic group of companies head quartered in Sri Lanka. All members of the group are Private Limited liability companies and today the group is forging ahead as one of Sri Lanka’s leading Private Sector organizations with a solid business reputation and sound financial eminence. 
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1 comment

  1. good memories of EnvoyHoldings http://www.envoybpo.com

    ReplyDelete