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Mihin Lanka conducts interactive sessions for travel agents

Mihin Lanka
Mihin Lanka
Mihin Lanka, Sri Lanka’s low cost carrier recently
hosted its esteemed travel agents to an interactive and educational business
forum. The forum which is held quarterly aims to educate agents on emerging
trends in the airline industry and new services, post-sale value additions, new
routes and promotions being carried out by Mihin Lanka.
The recent forum is one of 4 held upto date, which
have seen the participation of over 143 people from 64 companies. The
interactive forums are conducted my Melissa Solomons, Asanka Fernando and
Ingrid Guruge of Mihin Lanka and the event is concluded with a time of
cocktails and refreshments. The programme is also carried out for visiting
travel agents from overseas.

Commenting on the sessions, Kapila Chandrasena, CEO
of Mihin Lanka, had this to say: ‘We feel that we have a responsibility to our
partners and these sessions and forums are designed to educate them on emerging
trends in the industry as well as support them in their business. The forums do
not only educate them on Mihin Lanka and our business but also aims at
educating and empowering them with tools that will help grow their business.’
An agent who attended the session,
Maurice Foenander, CEO, Travel Connection, had this to say: ‘The sessions
covered every area which an agent needs to know. It also gave us the confidence
and assurance that there are reliable staff to back what they say. All in all
it confirms that Mihin not only believes in price it also believes in service.’
‘This was one of the finest product
presentations the team at Citrus Vacations attended in a few years. As we all
know, when it comes to a low cost carrier most of our passengers are happy with
the rate but are not satisfied with the services or the value additions offered
by the airline. However my opinion is that Mihin Lanka is much more than a low
cost carrier, when you look at what they have to offer all passengers. These
offerings have given us at Citrus Vacations a big business opportunity to look
at travel with Mihin Lanka from a far wider scope. We wish Mihin Lanka all the
very best for the future’, said Ushan Perera of Citrus
Vacations Ltd.
Emil Liyanage, Managing Director, Green Tours
& Resorts Pvt Ltd., Who attended the forum had this to say: ‘Sessions of
this nature pave the way for attending agents to clear gray
areas and to look forward to boosting sales with a positive mind-set’.

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